I also left a message to our account manager, still yet to receive a call back…Īvoid ZARA at all costs at The Oracle Shopping centre in Reading! I would rate 0, if I could! Worst customer service ever, I would not recommend shopping here. I will wait till all our equipment die, I won’t give them money for repairs just go back to PC right away. Apple is getting more and more Chinese in quality for a massive premium and the service is going down. The iMac died in 14 months just right after the warranty expired. I bought a Dell laptop for £500 in 2012, was the best on the market that time, refurbished in late 2018 for £150 and it’s still working. It wasn’t even used as much as it isn’t a portable device. That’s about the premium £2700 I paid for the iMac 14 months ago. He had no idea, but we have to pay this amount. I got a call from a guy that he has no idea, must be some parts because LED’s are blinking, cannot be sure, but the issue is not with the PSU, best if we replace the whole board. The iPad is long gone, the iMac stopped working after 14 months. Being a small business I forecasted at that time that for the next 3 years we will use the laptops, iPads, phones and iMac. I bought in the past 2 years all our office equipments from Apple Oracle.
